The customer in this case is a private test lab in Indonesia specializing in SNI product certification services and laboratory testing. The company is officially accredited by the National Accreditation Committee (KAN) and designated by the Ministry of Industry and Ministry of Energy to provide certification for a wide range of products, including:
• LED lamps and luminaires
• Household appliances
• Audio-visual products
• Ceramic products (tiles, toilets, and tableware)
• Children’s toys
With a highly skilled and experienced team, coupled with state-of-the-art laboratory equipment, the company offers accurate, fast, and SNI-compliant testing services.
Initial Collaboration
Several years ago, the company discovered LISUN’s products through our website and expressed great interest in the LPCE-3 CCD Spectroradiometer Integrating Sphere Compact System. After an in-depth discussion about technical details, they decided to purchase the system for optical performance testing of LED products.
Impressively, after more than a decade of use, the LPCE-3 CCD Spectroradiometer Integrating Sphere Compact System remains in excellent working condition, earning high praise from the customer. This laid a solid foundation for further collaboration.
New Testing Requirements
As the customer’s business expanded, they recently sought to enhance their testing capabilities by adding the ability to measure:
• Luminous intensity data and distribution
• Zonal luminous flux and luminaire efficiency
• Luminance distribution, glare rating, and utilization factors
• Maximum allowable distance-to-height ratio and illuminance curves
• Luminaire curves vs. lighting areas
• Effective luminous angles, EEI, UGR, and more
Additionally, their existing integrating sphere system was no longer sufficient to handle the growing volume of tests. As a result, the customer approached LISUN to explore more advanced and multifunctional testing solutions.
Recommended Solution
Based on the customer’s requirements, LISUN recommended the LSG-1800ACCD High Precision Rotation Luminaire Goniospectroradiometer, a professional instrument for optical performance testing of luminaires. This system fully meets their needs for measuring luminous intensity distribution, zonal luminous flux, and many other parameters.
After discussing the required dimensions for the darkroom and other installation conditions, the customer promptly placed an order for the LSG-1800ACCD High Precision Rotation Luminaire Goniospectroradiometer.
Service Process and Results
While preparing the equipment for shipment, LISUN engineers designed a darkroom layout tailored to the customer’s laboratory dimensions. Once the equipment arrived, our engineers traveled to the customer’s site to handle the installation and technical training.
With professional installation and commissioning, the LSG-1800ACCD High Precision Rotation Luminaire Goniospectroradiometer was successfully operational, and the customer’s team quickly mastered the equipment’s operation. Below are photos sent by the customer after the successful installation:
Customer Feedback
The customer expressed high satisfaction with LISUN’s product quality and services. The new system significantly enhanced their laboratory’s testing capabilities, ensuring compliance with stringent SNI standards while greatly improving operational efficiency. This successful collaboration further strengthened the partnership between LISUN and the customer, paving the way for more future projects.
At LISUN, we are committed to providing high-quality testing equipment and outstanding customer service to clients worldwide. For more information about the LSG-1800ACCD High Precision Rotation Luminaire Goniospectroradiometer or other lighting test instrument,, feel free to contact us!
Lisun Instruments Limited was found by LISUN GROUP in 2003. LISUN quality system has been strictly certified by ISO9001:2015. As a CIE Membership, LISUN products are designed based on CIE, IEC and other international or national standards. All products passed CE certificate and authenticated by the third party lab.
Our main products are Goniophotometer, Integrating Sphere, Spectroradiometer, Surge Generator, ESD Simulator Guns, EMI Receiver, EMC Test Equipment, Electrical Safety Tester, Environmental Chamber, Temperature Chamber, Climate Chamber, Thermal Chamber, Salt Spray Test, Dust Test Chamber, Waterproof Test, RoHS Test (EDXRF), Glow Wire Test and Needle Flame Test.
Please feel free to contact us if you need any support.
Tech Dep: Service@Lisungroup.com, Cell/WhatsApp:+8615317907381
Sales Dep: Sales@Lisungroup.com, Cell/WhatsApp:+8618117273997
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