This customer is a supplier of railway lamp in Netherlands. The company decided to establish its own lighting test laboratory to realize the needs of product development and quality control. The company pursues high -quality, high -precision optical measurement results, and hopes to accurately measure and analyze the Luminous Intensity Distribution.
This customer has learned about our related products on a third -party website and confirmed a series of technical issues with us. This customer is more cautious and carefully. Since they have not worked with us before, they did not directly place an order to us. Instead of asking for purchase through our old customers. Although customers are not directly purchase from us, LISUN also directly provides customers with free after sales services support.
Because the High Precision Rotation Luminaire Goniophotometer that the customer’s previous inquiry did not require testing the color parameters, they only purchased our standard LSG-1800A High Precision Rotation Luminaire Goniophotometer. Later, the customer had newly added color parameters to test. In order to save budget for customer to buy a high precision goniospectroradiometer , we suggest customer to purchase a high precision spectroradiometer LMS-9000C to work together with LISUN LSG-1800A goniophotometer, so it can test color parameter. At the same time, customers are in European countries, so they inevitably need to test flicker and need to meet the latest ErP regulation , so we also recommend customers to buy LSRF-3 Lamp Start, Run-up Time and Flicker Test System and LSP-500Vast-PST AC power supply. These two device should work together with LISUN LSG-1800A goniophotometer to full meet the new ErP regulation. Although there are not many products purchased this time, at the request of the customer, our engineers still go to the customer factory for installation and training. The following is a photo that the customer is successfully installed:
In summary, we have established a good partnership with the client and gained recognition and trust by providing professional products and services. This collaboration not only lays a solid foundation for our company’s development in the European market but also provides more opportunities for our market leadership in other competitive industries. We will continue to strive to improve our technical capabilities and service standards to provide high-quality products and solutions to more clients.
Lisun Instruments Limited was found by LISUN GROUP in 2003. LISUN quality system has been strictly certified by ISO9001:2015. As a CIE Membership, LISUN products are designed based on CIE, IEC and other international or national standards. All products passed CE certificate and authenticated by the third party lab.
Our main products are Goniophotometer, Integrating Sphere, Spectroradiometer, Surge Generator, ESD Simulator Guns, EMI Receiver, EMC Test Equipment, Electrical Safety Tester, Environmental Chamber, Temperature Chamber, Climate Chamber, Thermal Chamber, Salt Spray Test, Dust Test Chamber, Waterproof Test, RoHS Test (EDXRF), Glow Wire Test and Needle Flame Test.
Please feel free to contact us if you need any support.
Tech Dep: Service@Lisungroup.com, Cell/WhatsApp:+8615317907381
Sales Dep: Sales@Lisungroup.com, Cell/WhatsApp:+8618117273997
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