This client is the largest LED factory in Russia and is renowned for its high-performance LED lighting technology, providing energy-efficient solutions for industrial, public, and sports fields. With continuous growth and modernization, they have been investing in expanding their global market share and conducting research and development. As experts in outdoor technical lighting, they rely on advanced technology and updated facilities to produce high-quality, value-added lighting equipment that meets international standards and regulations.
This client became aware of our company’s equipment through a customer who had previously purchased our equipment. After learning about the quality and after-sales service of our equipment through our customer, their engineers quickly contacted us to inquire about the LPCE-2 (LMS-9000C) High Precision Spectroradiometer Integrating Sphere System, LSG-1800ACCD High Precision Rotation Luminaire Goniospectroradiometer, LS2090-IEC LED Power Driver Tester, LSRF-3 Lamp Start, Run-up Time and Flicker Test System, OSP3204AE digital oscilloscope, SG61000-5 surge generator, LS9955 Automatic Safety Test System, etc. Due to the client’s high level of awareness and confidence in the quality and after-sales service of our equipment, they only needed to confirm some darkroom room preparations and specification parameters before quickly placing an order to purchase these equipment. The client ordered two sets of LPCE-2 (LMS-9000C) High Precision Spectroradiometer Integrating Sphere System at one time because they needed to use integrating sphere systems at two different locations. As soon as the client received our equipment, we immediately provided detailed installation and user manuals and operating videos. The client smoothly installed and started using the equipment according to the manuals and videos.
As the client’s business continued to expand, the testing speed of one laboratory was no longer able to meet their requirements. Therefore, the client decided to establish a laboratory in Zhongshan, China, similar to the one in Russia. Because they had already used our equipment previously, this time they directly placed an order to purchase equipment identical to the Russian laboratory. When the client received the equipment, they originally planned to install and operate it themselves. However, due to the urgency of the testing project and the need for quick installation and use, after learning that the client might encounter some difficulties, we immediately arranged for engineers to go to the client’s laboratory for installation and training. Despite the overtime and extra efforts put in by our engineers, the client successfully completed the installation and conducted successful tests before the project started. The client was very satisfied with the equipment and services we provided and sent photos of the laboratory installation as below.
This case demonstrates that as long as our product quality is reliable and we provide excellent after-sales service, we can earn the maximum trust of our customers. LISUN will continue to strive to provide excellent service to every customer and gain more trust and recognition. We believe that through close cooperation with our clients, our success case will be more and more.
Lisun Instruments Limited was found by LISUN GROUP in 2003. LISUN quality system has been strictly certified by ISO9001:2015. As a CIE Membership, LISUN products are designed based on CIE, IEC and other international or national standards. All products passed CE certificate and authenticated by the third party lab.
Our main products are Goniophotometer, Integrating Sphere, Spectroradiometer, Surge Generator, ESD Simulator Guns, EMI Receiver, EMC Test Equipment, Electrical Safety Tester, Environmental Chamber, Temperature Chamber, Climate Chamber, Thermal Chamber, Salt Spray Test, Dust Test Chamber, Waterproof Test, RoHS Test (EDXRF), Glow Wire Test and Needle Flame Test.
Please feel free to contact us if you need any support.
Tech Dep: Service@Lisungroup.com, Cell/WhatsApp:+8615317907381
Sales Dep: Sales@Lisungroup.com, Cell/WhatsApp:+8618117273997
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