This customer is based in Turkey, with the head office in Istanbul. The enterprise currently operates in the Electrical Apparatus and Equipment, Wiring Supplies, and Related Equipment Merchant Wholesalers sector. This customer also provides test services in local. So they build test lab by their own.
This customer learns our company through our old customers. Customers checked LISUN LSG-1800A High Precision Rotation Luminaire Goniophotometer at our old customers office and were very interested in this. So the customer quickly contacted us for the price after checking our product information on the website. After discussing some technical issues with customers, customers are actually the most concerned and worry about whether they can install and operate the equipment successfully by themselves. The problem that this customer is worried about is also a problem that all customers are worried about. But at the beginning of the COVID-19 epidemic, LISUN had considered customer doubts. LISUN engineer personally installed and operates each product and is recorded into a video. Customers can install and operate according to the video. Customers are satisfied and eliminated after watching our video.
We soon started production after receiving orders from customers. While we are producing equipment, our engineers also design dark room decoration drawings for customers based on the room size provided by customers. After the equipment was completed, we immediately arranged for delivery to customers. After receiving our device, the client’s dark room has been renovated. Below is a photo of the dark room provided by the customer:
After receiving the device, the customer follow the installation videos and instructions we provides step by step. Finally successfully installed and operated. Customers are very satisfied with our after -sales service and equipment quality. Customer plan to purchase more LED testing equipment in future. The following picture is a photo of the laboratory device recently sent by the customer:
Note: By the way, we recommend that all users should keep the equipment and dark room environment clean and tidy. This is more conducive to the service life of the device.
Lisun Instruments Limited was found by LISUN GROUP in 2003. LISUN quality system has been strictly certified by ISO9001:2015. As a CIE Membership, LISUN products are designed based on CIE, IEC and other international or national standards. All products passed CE certificate and authenticated by the third party lab.
Our main products are Goniophotometer, Surge Generator, EMC Test Systems, ESD Simulator, EMI Test Receiver, Electrical Safety Tester, Integrating Sphere, Temperature Chamber, Salt Spray Test, Environmental Test Chamber, LED Test Instruments, CFL Test Instruments, Spectroradiometer, Waterproof Test Equipment, Plug and Switch Testing, AC and DC Power Supply.
Please feel free to contact us if you need any support.
Tech Dep: Service@Lisungroup.com, Cell/WhatsApp:+8615317907381
Sales Dep: Sales@Lisungroup.com, Cell/WhatsApp:+8618117273997
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